research the assistance library for answers to popular queries. Go to the customer assist webpage connected earlier mentioned, and scroll down right up until the thing is “look for our aid library.
Go back to the key menu website or pick “I want a lot more help” should you haven’t resolved the issue. should you simply click as a result of the options and don’t get an answer to the query or a resolution to the issue, it is possible to select “again” or “I would like assist with another thing” to return to the primary menu.
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if you'd like to Call Amazon, you'll be able to phone their customer provider by dialing 1-888-280-4331. yet another way to Get hold of Amazon is to use their online Call form. To achieve this, initial pay a visit to the Make contact with Us web page on their own Internet site. if you’re within the site, solution their questions on your issue so that they determine what that will help you with. after you’ve defined your concern, pick out whether you should chat which has a representative or speak to a person over the cell phone.
Request a new or substitution debit card, report a dropped/stolen debit card, or for debit card questions
any time you redeem an Amazon.com present Card or gift voucher to the account, the cash are saved in Your Account and may routinely implement to the following eligible order.
Be sort and civil in all of your current interactions. As you’re speaking to a representative, Remember that they’re merely a human and can only do so much with their electricity being an staff.
whenever you purchase a considerable merchandise from a 3rd-social gathering seller on Amazon.com, numerous supply possibilities might be readily available at checkout.
generally speaking, if you're looking for keep credit or a high-priced refund, it’s greatest to ask for to speak to your supervisor.[9] X investigation supply
LG.com makes use of responsive layout to provide a easy expertise that conforms on your devices display dimension. as a way to get the very best practical experience from our Internet site, make sure you stick to beneath Recommendations.
workers remedy This solution was composed by certainly one of our properly trained team of researchers who validated it for precision and comprehensiveness. wikiHow staff members Editor
Call Amazon on Twitter. in the event you don’t brain earning your ask for general public, tweet @AmazonHelp using your problem or ask for. Just don’t share any individual or account facts online!
Use Amazon’s customer assistance site to find responses to typical inquiries, tutorials, and troubleshooting tips.
describe your challenge And the way you want to it fixed as Evidently as you can. to receive great customer provider, provide the consultant all of the small print, including when the trouble arose and precisely how it happened.